Our Company Policy House
Welcome to The Boston Hub Co. policy house!
You will find all our policy information below, including Returns and Exchanges.
Thank you for visiting us
The Boston Hub Co.
Do Not Sell My Personal Information
Opt-out of targeted advertising
Do Not Sell or Share My Personal Information / Opt-Out of Targeted Advertising
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Introduction
Depending on your state of residence, you may have certain choices regarding how we use and share your personal information. If you are a resident of California, Colorado, Connecticut, or Virginia, you may have the right to opt out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising. You also may have the right to opt out of the processing of your personal information for targeted advertising purposes.
We do not sell your personal information in exchange for monetary compensation. We may, however, share your personal information with certain third parties (such as online advertising services) or allow them to collect personal information via automated technologies on our websites and apps for cross-context behavioral advertising purposes. This activity may be considered a sale, sharing (for cross-context behavioral advertising) or processing of personal information for targeted advertising purposes under certain state laws. Our Privacy Policy describes the circumstances under which we share your information with third parties.
If you would like to opt out of the disclosures described above, please take both of the steps listed below.
1) For Automated Technologies: To opt-out of the disclosures described above that involve automated technologies (such as cookies and pixels) on the device and browser you are currently using, click here
2) For Other Disclosures: To opt-out of other types of disclosures that do not involve browser-based automated technologies, please click here
Privacy Policy
Information we obtain
We collect personal information about you through various Channels as described above. The types of personal information we collect include:
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contact information (such as name, postal address, email address, and mobile or other telephone number);
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username and password;
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payment information (such as your payment card number, expiration date, authorization number or security code, delivery address, and billing address);
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client care information (such as client service inquiries, comments, and repair history);
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photographs, comments and other content you provide;
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information regarding your personal or professional interests, date of birth, marital status, demographics, and experiences with our products and contact preferences;
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information you submit in connection with a career opportunity at The Boston hub Co., such as contact details, information in your résumé (including work history, education and language skills) and details about your current employment;
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purchase and transaction information;
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contact information you provide about friends or other people you would like us to contact;
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location data (such as data derived from your IP address, country and/or zip code) and the precise geolocation of your mobile device where we have provided notice and choice, as appropriate;
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Information you provide to us through the automated virtual assistant and live chat features on our Online Channels;
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clickstream data and other information about your online activities (such as information about your devices, browsing actions, actions you take on our Online Channels and usage patterns), including across the Online Channels and third-party websites, that we obtain through the use of cookies, web beacons and similar technologies (see our Cookie Policy);
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information we may obtain from our third-party service providers; and
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other personal information we obtain through our Channels.
Cookies Policy
Collection with cookies and other technologies
We use cookies, web beacons (including pixels and tags), web server logs, and other technologies that collect certain information about you by automated means through our Online Channels, including when you visit our websites, interact with our emails, use our apps, or interact with Tiffany-related ads, content, tools, widgets or plug-ins. You can learn more about these technologies and how to manage your preferences by visiting our Cookie Policy.
The providers of third-party apps, tools, widgets and plug-ins on our Online Channels, such as Facebook “Like” buttons, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of the features and is subject to the privacy policies or notices of these providers. To the extent permitted by applicable law, Tiffany is not responsible for these providers’ information practices.
Advertising
Interest-based advertising
When you use our Online Channels, both we and certain third parties (such as our advertising networks, digital advertising partners and social media platforms) collect information about your online activities, over time and across third-party websites (such as on websites that serve our ads). We may use such information to provide you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. You may see certain ads on other websites because we engage third-party ad buying networks (such as Facebook, Rubicon and Twitter).
Through such buying networks, we can target our messaging to users through demographic, interest-based and contextual means. The information our ad networks may collect on our behalf includes data about your visits to websites that serve Tiffany advertisements, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in these ad networks. This process helps us track the effectiveness of our marketing efforts. To learn how to opt out of this ad network interest-based advertising,. To the extent required by applicable law, we will obtain your consent before using your information for interest-based advertising.
Our cookie policy provides details about the purposes of this data collection via cookies and other technologies and how to exercise your choices (such as changing your cookie preferences).
Information Retention
How long we retain personal information
To the extent permitted by applicable law, we typically retain personal information we obtain about you for as long as it is needed (1) for the purposes for which we obtained it, in accordance with the terms of this Privacy Notice, which generally means that we will keep your personal information for the duration of our relationship or as long as you keep your account open with us; or (2) to take into account applicable statute of limitation periods and comply with mandatory applicable laws. As described in the “Your Rights and Choices” section of thisPrivacy Notice, to the extent provided by the law of your jurisdiction, you may request that we delete your information or restrict the processing of such information by contacting us as indicated below.
Your Rights and Choices
How long we retain personal information
We offer you certain choices in connection with the personal information we collect about you, such as how we use the information and how we communicate with you. To update your preferences, ask us at any time to remove your information from our mailing lists, exercise your rights or submit a request, please contact us as indicated in the How to Contact Us section of this Privacy Notice. You can also unsubscribe from our mailing lists by following the “Unsubscribe” link in our emails. To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, update, amend, or delete your information, or that we restrict the processing of such information by contacting us as indicated below.
Subject to applicable law, you have the right to receive, in a structured, commonly used and machine-readable format, the personal information that you have provided to us about you, with your consent or based on a contract to which you are party. You have the right to have this information transmitted to another company, where it is technically feasible. You also may lodge a complaint with the data protection authority in your country if you are not satisfied with our responses.
Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.
To exercise your rights, please contact us as indicated in the “How To Contact Us” section of this Privacy Notice. You also may write to the relevant The Boston hub Co. entity for your jurisdiction via the contact details listed here. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information or complying with your request. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request if we find it to be manifestly unfounded or excessive, or in case of an access request, in order to provide you with additional copies of the personal information we maintain about you.
When you use our Online Channels, both we and certain third parties (such as our advertising networks, digital advertising partners and social media platforms) may collect personal information about your online activities, over time and across third-party websites. Certain web browsers allow you to instruct your browser to send Do Not Track (“DNT”) signals to websites you visit, informing those sites that you do not want your online activities to be tracked. While our Online Channels are not designed to respond to all types of DNT signals or similar mechanisms from browsers as there is no common, industry-accepted standard for doing so, when we recognize a relevant DNT signal, we aim to suppress the third-party tags that are used to recognize your computer once you navigate away from our site and which are used to present you with The Boston Hub Co. advertisements. In our Cookie Policy, we provide information about how you can manage your cookie preferences and the choices you can make in connection with the personal information we collect about you through automated means. To learn more about managing your preferences in relation to the data we collect on an automated basis, please visit our Cookie Policy.
Terms of Use
These Terms of Use apply to https://www.thebostonhubco.com (the “Website” or the “Site”). The Site is operated by The Boston hub Co. and Company (“Boston Hub Co”). Throughout the Site, the terms “we,” “us” and “our” refer to Boston Hub Co. The Boston hub Co. offers this Website, including all information, tools and services available from this Site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your use of this Site constitutes your agreement to these Terms of Use.
These Terms of Use do not apply to any product or service we offer for sale on the Site. Those product or service offerings are subject to separate terms and conditions that accompany the applicable product or service offering.
The Boston Hub Co. is not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk. This Site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the content of this Site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site. Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.
Certain of the content, features and functionality on the Site may be owned and operated by third parties (collectively, “Third Party Providers”). Your use of and interaction with such content, features and functionality (collectively, “Third Party Content”) may be subject to separate terms and conditions. In that event, you acknowledge that these Terms of Use will not apply to your use of the Third Party Content and that you will be subject to and comply with the terms of use offered by such Third Party Providers.
YOU ACKNOWLEDGE THAT WE ARE NOT RESPONSIBLE OR OTHERWISE LIABLE FOR THIRD PARTY CONTENT OR THE ACTS OR OMISSIONS OF THIRD PARTY PROVIDERS AND THAT ANY CLAIMS OR OTHER CAUSES OF ACTION AVAILABLE TO YOU IN CONNECTION WITH EITHER OF THE FOREGOING WILL BE BROUGHT AGAINST THE APPLICABLE THIRD PARTY PROVIDER(S) AND NOT US.
All content on this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by Boston Hub Co., its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the material contained on the Site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Any other use of content on the Site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the Site, or use of the Site for purposes competitive to Tiffany, is expressly prohibited. You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. Boston Hub Co. reserves the right to refuse or cancel any person’s registration for this Site, remove any person from this Site or prohibit any person from using this Site for any reason whatsoever. Boston Hub Co., or its licensors or content providers, retain full and complete title to the material provided on the Site, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in Boston Hub Co’s sole discretion. Boston Hub Co. neither warrants nor represents that your use of materials on this Site will not infringe rights of third parties not affiliated with Boston Hub Co.
You may not use contact information provided on the Site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data or personal information from the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. Boston Hub Co. reserves the right, in its sole discretion, to limit or terminate your access to or use of the Site at any time without notice. Termination of your access or use will not waive or affect any other right or relief to which Boston Hub Co. may be entitled at law or in equity.
Some features on this Site may require registration. By registering at and in consideration of your use of the Site you agree to provide true, accurate, current and complete information about yourself.
Some features on this Site may require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify Boston Hub Co. immediately. Boston Hub Co. may assume that any communications Boston Hub Co. receives under your password have been made by you unless Boston Hub Co. receives notice otherwise.
You or third parties acting on your behalf are not allowed to frame this Site or use our proprietary marks as meta tags, without our written consent. These marks include, but are not limited to, those listed here. You may not use frames or utilize framing techniques or technology to enclose any content included on the Site without Boston Hub Co’s express written consent. Further, you may not utilize any Site content in any meta tags or any other “hidden text” techniques or technologies without Boston Hub Co’s express written consent.
The laws of the State of Massachusetts govern these Terms of Use and your use of the Site, and you irrevocably consent to the exclusive jurisdiction of the courts located in the County of New York for any action arising out of or relating to these Terms of Use or use of this Website. We recognize that it is possible for you to obtain access to this Site from any jurisdiction in the world, but we have no practical ability to prevent such access. This Site has been designed to comply with the laws of the State of New York and of the United States. If any material on this Site, or your use of the Site, is contrary to the laws of the place where you are when you access it, the Site is not intended for you, and we ask you not to use the Site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.
Boston Hub Co. reserves the right, at its sole discretion, to change, modify, add or remove any portion of these Terms of Use, in whole or in part, at any time, by posting revised terms on the Site. It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of the Site after any changes to the Terms of Use or other policies means you accept the changes.
In the event we make material changes to the Terms of Use, notice of the changes will be posted on the homepage of this Website and the revised terms will take effect thirty days after their publication on the Site.
This agreement and any policies or operating rules posted on this Site constitute the entire agreement and understanding between you and Boston Hub Co. with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
If any provision of this agreement is determined to be unlawful, void or unenforceable, the remaining provisions of the agreement will continue to be fully valid, binding, and enforceable.
How to Contact Us
If you have any questions or comments about these Terms of Use or this Site, please contact us by:
Emailing us at: thebostonhubco@gmail.com
Thank you for visiting our Site.
What products are eligible for returns?
How do I return an online purchase?
Products are accepted for credit or exchange in the U.S. within 30 days of purchase. All merchandise must be in perfect saleable condition, with the sales receipt. Exclusions apply, please note:
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Merchandise must be accompanied by all original packaging for a refund. Including jewelry boxes and pouches.
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Personalized, altered, or engraved items are not eligible for return or exchange.
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Certain limited edition and collaboration merchandise may be ineligible for a refund.
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Fragrance must be returned in its original packaging (including water seal stickers) and in saleable condition.
The Boston Hub Co. offers complimentary shipping for eligible returns:
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Simply contact us at bostonhubco.returns@gmail.com and we will assist and provide you with a printable return label. Complete and enclose the return slip in your package and drop off your package at the nearest USPS location.
Instructions
Welcome to The Boston Hub Co. Returns and Exchanges
* = Required Field
This site supports the return of purchases made via our United States E-commerce website.
Once you have completed this form, please print your shipping label and enclose your Return Slip with The Boston Hub Co. item(s) that you wish to return.
You may drop off your package at any USPS Access Point location. This service is complimentary.
If you have any questions please do not hesitate to contact us!